All student stories

Finding confidence through change

Cassie is 21 and from Farnborough, and was working as a dog walker before starting training. Dog grooming training offered a way to build practical skills while staying focused on anxious dogs and one-to-one work.

Cassie, an Upper Hound graduate
Cassie’s story

Working as a dog walker meant spending most days around dogs, but the motivation to learn grooming came from home. One dog in particular struggles with severe separation anxiety, which sparked an interest in learning skills that could help dogs feel safer and more comfortable.

A short course to learn how to groom her own dog became the moment everything clicked. “The first time I groomed a dog I instantly fell in love with it and knew I wanted to pursue it as a career.”

From there, the focus shifted to finding something more in-depth. Confidence mattered, but so did structure. Training needed to fit around life at home and feel manageable rather than overwhelming. “It was easy to fit around my dogs, especially one with separation anxiety. The 9:30 to 2 schedule was intensive learning, but not overwhelming.”

Learning alongside others became an important part of the experience. Being surrounded by people working towards similar goals helped create a supportive environment and made the process feel shared. “I’ve absolutely loved it. I met so many wonderful people who’ve supported me in the next steps of my grooming adventure.”

As the training progressed, a noticeable shift took place. Grooms became more efficient, confidence grew, and a rhythm started to form. One groom stood out as a marker of that change. “When I groomed my 18th dog, Rodney the hound, I felt really time-efficient and confident, and it gave me confidence for my future grooms.”

With practical training complete and a first qualification achieved, there is a strong sense of pride mixed with the feeling of finishing something meaningful. “I feel over the moon. I’m gutted to leave because I’ve loved the people and support here. But I feel confident and excited for the future.”

Looking ahead, the direction feels clear. The aim is to work one-to-one, focusing on anxious dogs - the same reason grooming felt important from the start. “I want to be a one-to-one groomer, working with anxious dogs. That’s the reason I started in the first place.”

This story first appeared on upperhound.co.uk.

Could this be your story?

Cassie started where you are now. Try grooming for half a day, or train for the Level 3 Diploma at our salon in Fleet.

Two students grooming a black cockapoo together at the training table
Students at the table